Shipping Policy

Last updated: January 2026

Shipping Origin

All orders are shipped from our facility at:
47 Galinis Street, 15772 Zografos, Athens, Greece

Order Processing

Orders are processed within 1–2 business days. During peak periods or holidays, processing times may be slightly extended.

Shipping Methods & Delivery Times

All shipments are sent with a tracking number.

• Greece: ACS & Box Now — delivery in 1–3 business days
• Cyprus: Box Now — delivery in 2–3 business days
• Bulgaria: Box Now — delivery in 3–4 business days
• European Union: FedEx (tracked) — delivery in 5–7 business days
• United States: FedEx (tracked, duty-free) — delivery in 5–10 business days
• Canada: FedEx (tracked) — delivery in 7–10 business days
• Australia: FedEx (tracked) — delivery in 10–12 business days

Shipping Rates

Greece

Orders 0–35 €: 3 €
Orders 35 €+: Free Shipping

Cyprus

Orders 0–70 €: 7.50 €
Orders 70 €+: Free Shipping

Bulgaria

Orders 0–70 €: 4.50 €
Orders 70 €+: Free Shipping

Europe (FedEx)

Free shipping on orders over 150 €

Europe Shipping Zones

Zone R: Germany, France, Italy, Netherlands, Belgium, Luxembourg
Zone S: Austria, Czech Republic, Denmark, Finland, Hungary, Ireland, Poland, Portugal, Romania, Slovakia, Spain, Sweden
Zone T: Estonia, Latvia, Lithuania, Slovenia
Zone U: Andorra, Liechtenstein, Malta, Monaco, Norway, San Marino, Turkey
Zone V: Albania, Belarus, Bosnia-Herzegovina, Croatia, Gibraltar, Iceland, Montenegro, Serbia, North Macedonia, Moldova, Russian Federation, Ukraine
Zone X: United Kingdom

United States

Orders 0–99 €: 29.90 €
Orders 100 €+: 19.90 €
All import duties, taxes and customs fees are fully covered by us.

Canada

Orders 0–99 €: 19.90 €
Orders 100–199 €: 15.90 €
Orders 200 €+: Free Shipping

Australia

Orders 0–99 €: 29.90 €
Orders 100–199 €: 19.90 €
Orders 200 €+: Free Shipping

Tracking

All orders are shipped with a tracking number, which is sent to you once your order is dispatched.

Customs, Duties & Taxes

For EU destinations, no customs fees apply.
For the United States, all duties and taxes are fully prepaid by us.
For other international destinations, customs policies may vary.

Returns Shipping

Return shipping costs are handled on a case-by-case basis, depending on the reason for return.

Delivery Issues

Please ensure your shipping details are correct. We are not responsible for delays caused by incorrect addresses or failed delivery attempts.

Contact

For any shipping-related questions, please contact us at:
info@theolivesense.com