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+306934919569 & 2114086920

theOliveSense

Frequently Asked Questions

General

How do I create an account?

It’s easy to create an account. The first step is to click ‘Login’ on the top right corner of the site, and then choose ‘Create Account’ to start the process. Once there you should enter your personal information. That’s your first and last name Next you enter your ‘login information’. This is your email, and you need to create a password and confirm it. Then choose your communication preferences, and make sure to accept the Terms and Conditions. Complete the process by clicking ‘Submit’. Congratulations, you made your account. We’ll send you an email to confirm.

When will I receive my order?

All products are shipped securely & effectively via (ELTA) Hellenic Post as Registered Mail which includes a signature confirmation by the recipient upon delivery and a international tracking number which let you check your shippment status 24/7 during shippment proccess

Estimated shipping times
Greece 1-3 business days by ACS courier
Europe : 5 - 10 business days by hellenic post (ELTA)
North America : 10 - 20 business days by hellenic post (ELTA)
Latin America and the Caribbean : 10 - 20 business days by hellenic post (ELTA)
Central America and the Caribbean : 10 - 20 business days by hellenic post (ELTA)
Australia, New Zealand and Oceania : 10 - 20 business days by hellenic post (ELTA)
Asia Pacific : 10 - 20 business days by hellenic post (ELTA)
North Africa and the Middle East : 10 - 20 business days by hellenic post (ELTA)
Africa 10 - 20 business days by hellenic post (ELTA)

I'll do my best to meet these shipping estimates, but can't guarantee them.

About Products

Can I use your soaps in my face?

Of course!!! It is perfect for the whole body (bath, deep cleansing of the face).

Do you use parabens, paints and other chemicals when making your products?

Our products do not contain chemical agents.

Your soaps are "hot" or "cold" method;

We follow the "cold method" when preparing it, so that we do not heat the oils so we do not destroy their valuable ingredients and their benefits. We use only soda (residues of which are not in the final product, after we completely neutralize it with the oils we use). During the production process we add in addition to the required quantities of oils for the saponification, an additional amount of a mixture of precious oils (overexploitation) which remain unaffected in the final product, giving them all their beneficial properties, so our soap is not hard and alkaline about 7.8-8.2)

Can I use it for my children?

Of course !!! It is ideal for the sensitive skin of babies and toddlers since it is a perfectly natural product and contains no chemical agent.
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Liquid hand made Olive Oil & precious oils blend soap with Herbs , Aloe Vera, Silk & Vitamin E, 270 ml

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Liquid hand made Olive Oil & precious oils blend soap with Herbs , Aloe Vera, Silk & Vitamin E, 270 ml

From Athens

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